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Buyer's Protection Policy Our Priority

As a reputed Online Seller of Brand New Branded Watches, DSLR Cameras and lenses and other products, what we are most concerned is how every visitor and customer at Benshop.co.uk feel safe and secure at making the purchase and after the purchase. This is the reason why, we at Benshop.co.uk have buyer's protection policy that safeguards our customer’s purchase, refund and return as well as the delivery of product for all our valuable customers around the world.

 

Therefore, Take a look at the most comprehensive factors to ensure a complete protection of the buyer's interest.

30 days return policy

In any case, if the customer is not satisfied from his purchase, he/she can return the item within the period of 30 days for refund.

Secured payment through PayPal

All your transactions are completely safe and fully protected, as our PayPal integrated payment option allows you to make or receive payment in the most safe and secured way. If the purchased item is bought, doesn’t arrive or doesn’t match as per description, PayPal can reimburse the payment.

Shipment tracking

Every customer is provided the tracking number once the purchased product is shipped from us, so that you can keep locating the current position of your shipment.

Online customer Support

A comprehensive and agile online chat support remains active throughout the working days. You can directly talk to our customer support executive get answered for your queries and issues.

Email support

Apart from the live online chat support, you can send in your queries and any issue regarding any product and services on Benshop through mail as well. You will get the reply within 24 hours except non-working days (Saturday-Sunday)

Data Encryption

Every transaction is encrypted using our advanced encryption technology

Data Protection

We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.

Priority to customer issues

We truly believe in imparting right information to all our customers around the world. We give top priority to all your queries and issues pertinent to any of our product and services and try to solve as quickly as possible.

It is needless to say that company's reputation is everything. In order to operate a full-fledged online store, a brand reputation of the website plays a huge role in its success. In order to maintain the top reputation, we make sure that customer's interest are neither ignored, nor be harmed in any situation. The customer is always first for us, and they will always be.