Our Return Policy
Benshop believes in simple and authentic procedure. That is the reason why, we facilitate free and extended return policy so that you can do your shopping without any fear of being cheated or dodged at any point of time you make purchase on our online store. Our 30 day return policy self-exponent all about our commitment and dedication towards fair and honest deals.
30 Day return policy to make the return easier for our customer
In case, for any reason if you are ideally not satisfied or happy with the product that is purchased by you on our site, you can send it back to us within the period of 30 days and we will furnish you full refund within the return window without asking any grueling question on your decision to return the product.
Return policy terms at a glance
In general an item is eligible for return within the applicable return window if it fulfills the condition of our return policy which is as such:
Return is duly applicable and acceptable if:
- The product is delivered in a physically damaged condition to you
- The parts of the product or any accessories is missing
- The product is totally different than what you have ordered for
In order to get the full refund on the return, just send the purchased item back to us with the enclosed returns form and the product must meet the following conditions:
- The product must be return in the same original condition which it has been received
- It must contain the warranty cards, user manual, price tag and original accessories
- It also be returned to us in the original manufacturer's box/packing as delivered to you.
Once we received the item back with above-mentioned criteria is matched, the return team will check everything to make sure that you qualify for a refund. When we find that everything is in place as per the above mentioned criteria, we process refund as soon as possible. We inform you about the refund process through e-mail.
In most of the cases, we process the refund on the same day of receiving the item (s) back. However, it may take up to 14 days for the payment to clear and go back in your account. Albeit, it transpires in rare cases only. It mostly occurs due to bank delays, but one thing is sure that your payment is bound to be delivered in your account.